Alurator

Privacy Policy

Alurator privacy policy: how we collect, use, share and protect website and quotation data, and your privacy rights.

This Privacy Policy explains how Alurator collects, uses, protects and shares personal data of visitors to alurator.com.tr, users of contact and quote forms, and those requesting catalogues or technical information. It is prepared in line with KVKK, related secondary legislation and transparency principles.

Last updated:

1. Scope of this policy

Alurator is a manufacturer brand supplying aluminium radiators and towel warmers from Malatya to Turkey and export markets. This policy applies to information obtained through our digital channels, corporate communications and pre-/post-sales support.

Third-party websites, social platforms or external logistics services have their own privacy policies outside this document. Please review those policies when you are redirected.

2. Information we collect

Information you provide directly: name, company name, email, phone, message content, product/size/quantity details in quote requests and correspondence history, typically via forms, email or phone.

Information collected automatically: IP address, browser type, language preference, pages visited, referrer URL, access time and similar technical logs, used for security, performance and (with consent) analytics.

We do not intentionally collect special-category data (health, beliefs, biometrics, etc.). Forms only include fields needed for the business purpose.

3. How we use information

We use information to respond to requests, prepare radiator/towel-warmer quotations, share technical documents and catalogues, manage dealer and project relationships, coordinate export and logistics, meet legal obligations, prevent fraud and misuse, and improve user experience.

Marketing communications are sent only in line with applicable law and, where required, with your explicit consent. You may opt out at any time.

4. Sharing with third parties

We do not sell personal information. Sharing is limited to service delivery, legal requirements or legitimate business needs—for example hosting providers, email infrastructure, analytics tools (if consented), independent auditors or competent authorities.

In export and project processes, only necessary commercial contact details may be shared with transport, customs or local partners, subject to data minimisation.

5. Data security

Alurator takes reasonable administrative and technical measures against unauthorised access, loss, alteration or disclosure. Access rights are limited on a need-to-know basis; corporate security practices apply to communication channels.

No internet transmission is 100% secure. Prefer secure channels for sensitive commercial information and verify suspicious requests.

6. Retention and deletion

Data is kept for as long as needed for the collection purpose and legal retention duties. When the purpose ends or the period expires, data is deleted, destroyed or anonymised.

For deletion or correction requests, email info@alurator.com.tr. Identity verification may be required.

7. Cookies and similar technologies

Our site may use essential functionality cookies and, with your consent, analytics cookies. Types, purposes and controls are detailed in our Cookie Policy.

You can delete or block cookies in browser settings; blocking essential cookies may limit site functionality.

8. Children’s privacy

Alurator’s website and services are not directed at persons under 18. We do not knowingly collect children’s personal data. If we learn such data was processed, we start deletion within a reasonable time.

9. Your rights and contact

Your KVKK rights (access, correction, deletion, objection, etc.) are listed in the KVKK Disclosure Statement. For those rights or privacy questions, contact info@alurator.com.tr.

We respond as soon as possible within statutory periods. This Privacy Policy should be read together with our KVKK disclosure.

10. Policy changes

This Privacy Policy may be updated from time to time. The current version is published on this page with a “Last updated” date. Material changes may also be announced on the website.

Continued use of the site means you have read the current policy; where explicit consent is legally required, separate consent mechanisms apply.

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